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Order Issues

  • How do I cancel a "one off" order
  • How to contact us
  • My order has not been delivered
  • How do I cancel a subscription?
  • My chicken smells strange!
  • My order is missing items!
  • What if I am not in when you deliver?
  • My products have arrived damaged - What do I do?
  • My food has arrived with short use by dates, what do I do?
  • Do you accept returns?
  • Why is my order pending/on hold?
  • I have been charged twice - what should I do?
  • My discount code is not working!
  • Make changes to my order
  • I am waiting for a refund - When will I receive it?
  • Why can't I make changes to my order?
  • Problem with the website
  • Problem with the mobile site
  • Current Supply Issues

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